About Us

Tuffy Tire & Auto Service has been providing quality car care in Mentor, Ohio, since 2001. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Mentor and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Tuffy Tire & Auto Service employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Tuffy Tire & Auto Service is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

Please be sure to go to our Shop Specials section for our current coupons and specials.

Come by and visit our clean and professional shop in Mentor, Ohio.

About NAPA AutoCare

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As a NAPA AutoCare Center, we follow a strict code of ethics so customers will know up-front what to expect. As part of this code, we pledge:

  • To perform high-quality diagnostic and repair service at a fair price using quality NAPA parts.
  • To employ ASE-certified technicians.
  • To be dedicated to customer satisfaction.
  • To exercise reasonable care for the customer’s property while it is in our possession.
  • To obtain prior authorization and provide a price estimate for work performed.
  • To provide a system for fair settlement of customer complaints should they occur.
  • To maintain the highest standards of our profession.
  • To uphold the integrity of all members of the NAPA AutoCare Program.

Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare Peace of Mind Warranty, which provides our customers with 24 months/24,000 miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at more than 14,000 NAPA AutoCare locations across the country.

We offer complete car care service from routine dealer recommended maintenance to complete diagnostics and full service auto repair. We know that our reputation is built “one customer at a time” and we appreciate your business.

Since 1970, Tuffy has been committed to providing the best automotive service and repair in the industry through a continuous commitment to quality and customer service. From A/C and oil changes, to brake service and engine repair. Tuffy does it all! At Tuffy, we realize that our future success is determined by how well we exceed our customers expectations today!

LOCATION

8415 Station St
Mentor, OH 44060